Industry 4.0 as an Enabler of Servitization in the Plant Engineering Business: Literature Review and Development of a Conceptual Research Model

Industry 4.0 technologies and technological concepts can be considered as a starting point to strengthen the long-term competitiveness of modern enterprises. In this context, only handful recent studies consider importance professional 4.0-driven servitization and, therefore, investigate causal relationship between company performance. This paper aims preliminary scrutinize set influencing factors that are required build organizational competence in servitization. Based on theories market-based view (MBV), resource-based (RBV), dynamic capabilities (DC), authors introduce constructs digitization ICT networks relationships success for company´s Moreover, proposed conceptual model serves foundation further multivariate analyses empirical environment plant engineering business.